Services we provide

What we do:

• Knowledge management;
• Internal communications;
• External communications; and
• Customer relationship management.

Integrating your knowledge, marketing communications and customer management systems, so that your organisation is joined up and your staff don't waste time and money trying to find information, duplicating information or even sending sales people out to see the same clients twice - now that is embarassing!

Our skills, knowledge and experience:

• Setting up and managing software solutions which manage your company knowledge;
• Setting up and managing your internal communications:
  - stakeholder management
  - communications strategies
  - communications plans
  - corporate identity
  - web design, production and development
  - collateral design, production and development
  - copywriting and proofreading
  - event management
  - presentation and media training
  - success measuring.
• Setting up and managing your external communications:
  - marketing strategies
  - customer insight
  - market research
  - competitor analysis
  - advertising
  - PR
  - success measuring.
• Integrating a Customer Relationship Management (CRM) system with your knowledge management system.